Terms & Conditions

Welcome to shop.offineeds.com ("Website"), operated by Touchstone Enterprises Private Limited ("OffiNeeds"). By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
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1. Definitions

  • "Company", "we", "us", or "our" refers to OffiNeeds.
  • "User", "you", or "your" refers to any individual or entity accessing our Website.
  • "Products" refer to corporate gifts, merchandise, and other items available for purchase on our Website.

2. Eligibility

  • You must be at least 18 years old to use this Website.
  • If you are using the Website on behalf of a company, you confirm that you have the authority to bind the entity to these terms.

3. Orders and Payments

  • Orders placed through the Website are subject to acceptance and availability.
  • Prices are subject to change without prior notice.
  • Payments must be made through the approved payment gateways available on our Website.
  • We reserve the right to cancel or refuse any order due to pricing errors, product unavailability, or suspicion of fraudulent activity.

4. Shipping & Delivery

  • Delivery timelines depend on your location and the selected shipping method.
  • We are not responsible for delays caused by third-party logistics providers or unforeseen circumstances.
  • Risk of loss and ownership of products transfer to you upon successful delivery.

5. Returns & Refunds

  • Customized and personalized products are non-refundable and non-returnable.
  • Refer to our Return and Refund Policy for more details.

6. User Responsibilities

  • You agree not to misuse our Website for fraudulent, unlawful, or malicious activities.
  • You are responsible for maintaining the confidentiality of your account credentials.

7. Intellectual Property

  • All content on this Website, including logos, trademarks, images, and text, is the property of OffiNeeds.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or services.
  • Our total liability, under any circumstances, shall not exceed the total amount paid by you for the order in question.

9. Privacy Policy

10. Governing Law & Dispute Resolution

  • These terms are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Karnataka, India.

11. Amendments

We reserve the right to modify these Terms and Conditions at any time. Your continued use of the Website constitutes acceptance of the updated terms.

12. CONTACT US

Your data, your control. We prioritise your privacy in every interaction.

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